Privacy Policy

As of October 28, 2025

In summary on the protection of your personal data

This Biografy Group personal data protection policy is an annex to the General Terms and Conditions of Sale (GTC) and therefore has contractual value. In the event of a contradiction between the T&Cs and this policy, the T&Cs will prevail, which the user of our sites acknowledges and accepts.

This personal data protection policy reflects Biografy Group's desire to be completely transparent to the user of the site on how to manage their personal data and integrates the latest requirements from applicable legislation and regulations and in particular from the European regulation on the protection of personal data (RGPD).

The Biografy Group's personal data protection officer is: Mr. Thomas FULLANA - Email: privacy@biografygroup.com

For any questions from the user regarding this personal data protection policy, the user is invited to ask his question by sending a message to privacy@biografygroup.com

Summary

Section 1. What is the purpose of the Personal Data Protection Policy?

I. Personal data

  • Section 2. What is personal data?
  • Section 3. What personal data is collected by the Biografy Group'Hotel and for what purposes?
  • Section 4. Who has access to the user's personal data?
  • Section 5. What are the rights of Users concerning the personal data collected?
  • Section 6. For how long is personal data collected?
  • Section 7. What measures are in place to protect users' personal data?

II. Cookies

  • Section 8. What is a cookie?
  • Section 9. What are the tracking systems used by the Biografy Group and for what purpose?
  • Section 10. How do I authorize/deactivate cookies?

III. Modification of the data protection policy

  • Section 11. What is the purpose of the Personal Data Protection Policy?

Protection of personal data

Section 1. What is the purpose of the Personal Data Protection Policy?

The purpose of this Personal Data Protection Policy is to inform the User about how the Biografy Group manages the personal data of users of its websites, whether or not they are customers (hereinafter “Users”).

I. Personal data

Section 2. What is personal data?

According to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, personal data is “any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); is deemed to be an “identifiable natural person” a natural person who can be identified, directly or indirectly, a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, psychological, psychological, economic, cultural or social identity”.

Section 3. What personal data is collected by the Biografy Group and for what purposes?

The Biografy Group collects personal data on the following website: https://www.biografygroup.com

Processing of the data concerned: Sending exclusive offers and communication

  • Personal data processed: Email address
  • Purpose: Commercial
  • Legal basis: Legitimate interest/contract (following a stay)
  • Retention period: 3 years from the date you were active with us, in any way, for the last time

Processing of the data concerned: Newsletter

  • Personal data processed: Email address
  • Purpose: Commercial
  • Legal basis: Consent
  • Retention period: The time of registration

Processing of the data concerned: Contact before the stay

  • Personal data processed: Name, first name, email, telephone
  • Purpose: Commercial
  • Legal basis: Contract
  • Shelf life: 3 years

Processing of the data concerned: Contact and follow-up of services during the stay - monitoring of satisfaction

  • Personal data processed: Name, first name, email, telephone
  • Purpose: Commercial
  • Legal basis: Contract
  • Shelf life: 3 years

Processing of the data concerned: Booking, follow-up and payment

  • Personal data processed: Name, first name, email, email, bank details, bank card, identity document
  • Purpose: Commercial
  • Legal basis: Contract
  • Retention period: 5 years (deletion of bank data after 15 days)

Data processing concerned: Recruiting new employees

  • Personal data processed: Name, first name, email, telephone, CV data (mandatory data)
  • Purpose: Recruiting
  • Legal basis: Execution of pre-contractual measures
  • Shelf life: 2 years after the last contact (except recruitment)

Section 4. Who has access to the User's personal data?

The only recipients of Users' personal data are:

  • the relevant departments and employees of the Biografy Group and the Biografy Group (in particular: IT, sales/ marketing, operational department) bound by specific data protection obligations;
  • companies that assist the Biografy Group in the operation and/or operation of the sites;
  • The subcontractors of our hotels.

These structures only receive the personal information that is strictly necessary for making reservations and for the possible reminder of customers.

The processing of personal data by these structures is carried out under conditions in accordance with applicable legislation and regulations.

Section 5. What are the rights of Users concerning the personal data collected?

The User has access to the rights detailed in Chapter III of the RGPD, including the following rights:

  • Right to access personal data collected on the Website
  • Right to modify/rectify them,
  • Right to erasure (“right to be forgotten”), unless there is a legal reason that requires us to keep them,
  • Right to limitation of processing, i.e. the right to ask us in certain cases to suspend the processing of personal data,
  • Right to data portability, i.e. the right to request a copy of your personal data in a current format (for example, a.csv file),
  • Right to object to the processing of personal data,
  • Rights relating to individual decision-making and profiling, i.e. the right to ask us to be transparent about any profiling we perform or any automated decisions,

All of these rights are exercised for data processing carried out using the Biografy Group site and requesting personal information (registration forms, contact requests, reservation confirmation, etc.). Any user can contact the Biografy Group by sending an email to privacy@biografygroup.com or to the postal address: 12-14 Rue Joseph de Maistre 75018 Paris.

The User also has the right to file a complaint with the Commission Nationale Informatique et Libertés (CNIL), the supervisory authority for data protection issues in France (www.cnil.fr).

However, the Biografy Group would like to have a chance to respond to your concerns before you contact the CNIL. Also, contact us in the first place.

Section 6. For how long is personal data collected?

Users' personal data is stored under conditions in accordance with applicable legislation and regulations.

For more information, any user can contact the Biografy Group by sending a message to privacy@biografygroup.com

Section 7. How is personal data protected?

The Biografy Group is very vigilant about the security of personal data and takes all reasonable precautions to prevent any unauthorized access and disclosure, alteration or destruction of personal data.

The personal data collected is stored by the Biografy Group or its service providers, and is protected by physical and electronic access controls, firewall technologies, and other reasonable security measures.

However, such measures cannot prevent all risks of loss, access, misuse, or alteration of the personal information collected. In cases where required by law, the Biografy Group will notify the User of any case of loss, access, abusive use or alteration of his personal data, in order to allow him to take the appropriate steps to enforce his rights. The Biografy Group will notify the User electronically, by post or by telephone, if authorized by law.

The User is invited not to transmit payment information or sensitive information by email or in sections not provided for this purpose (for example, sending a credit card number by email).

The User is also informed that he always has the possibility to choose the personal data he wishes to provide.

However, his decision not to transmit certain data could alter the experience he will have with the services. For example, we cannot make anonymous bookings and, if we are not authorized to disclose your personal data to hotels in our group, we may not be able to provide certain services, reservations, or otherwise.

Likewise, if the User does not authorize us to disclose his personal data to third parties, such as to subcontractors of the Biografy Group (transfer service, concierge service, etc.), we may not be in a position to provide all possible services or the provision of these services may be delayed. We will do our best to respond to your request as soon as possible.

II. Cookies

Section 8. What is a cookie?

According to the Commission Nationale de l'Informatique et des Libertés, a cookie corresponds to information placed on the User's means of Access by the server of the Website or Application that he is visiting.

A cookie contains several pieces of data:

  • the name of the server that deposited it,
  • an identifier in the form of a unique number,
  • possibly an expiration date.

This information is sometimes stored on an access device in a simple text file that a server accesses to read and save information.

Section 9. What tracking systems does the Biografy Group use and for what purposes?

The User is informed that the Biografy Group uses the following tracking tools:

  • Google Analytics
  • Google Tag Manager
  • Google Search Console
  • DoubleClick
  • LoungeUp
  • bing
  • WebFlow

The Biografy Group website, online services, interactive applications, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons.

These technologies help us better understand user behavior, tell us what parts of our websites are visited, and facilitate and measure the effectiveness of advertising and web searches.

We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information under local law, we also treat these identifiers as personal information.

Likewise, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this data protection policy.

The Biografy Group also uses cookies and other technologies to remember personal information when you use our website, online services, and applications.

Our aim in these cases is to make your experience more convenient and personal. For example, knowing your country and language helps us provide a personalized and more useful marketing experience.

We use this information to understand and analyze trends, administer the site, learn about user behavior on the site, improve our products and services, and gather demographic information about our user base as a whole. The Biografy Group may use this information in its marketing and advertising services.

Pixel tags allow us to deliver targeted advertising messages in a format that customers can read. We may use this collected information to reduce or eliminate messages sent to customers.

The User is informed that he has, at any time, a right to access data concerning him concerning cookies and to object, allowing him at any time to choose whether or not to accept cookies.

However, if the User does not accept cookies, the use of the Services (and in particular the navigation on the Sites) may not be carried out correctly.

Section 10. How do I authorize/deactivate cookies?

The User can manage, deactivate and authorize cookies at any time by configuring their internet browser. For example:

  • for smartphone or Mac tablet: via the Settings section/Then select the browser concerned/Accept cookies/Never/or Sites visited/or Always.
  • for Android smartphone: by pressing, after launching the browser, on the menu button (at the bottom left of the Mobile Device) /More/Settings/Accept cookies or do not accept cookies.
  • for computer:
    • in Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
    • in Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
    • in Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDes...
    • in Firefox: https://support.mozilla.org/fr/kb/desactiver-cookies-tiers
    • under Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

For more information on the protection and deactivation of cookies, the User can use the help section of their browser.

In case of difficulty in exercising their right of access or opposition to cookies, the User may contact the Biografy Group via the email address: privacy@biografygroup.com

The maximum duration of a cookie is thirteen months.

III. Modification of the data protection policy

The Biografy Group reserves the right to change, modify, or revise this policy at any time.

The date the document was last updated is May 23, 2023.

If there is a material change to this policy, we will post on the Sites that our data protection policy has changed.

If we make material changes to how we use your personal information, we will notify you by email to the address in your account (if applicable) or by means of a notification on the home page of our Sites while giving you the opportunity to opt out of this new use.

Any changes made to this data protection policy will take effect at the time of their publication on the Sites.

Your use of our Sites after the entry into force of these changes means acceptance of this data protection policy in accordance with the new terms made public.

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